Privacy Policy

Clinique Dentaire du Vieux Montreal (“we”, “us” or “our”) operates this website. This page explains what personal information we collect through it, why, and how we protect it.

We will not use or share your information with anyone except as described in this Privacy Policy. By using this website, you agree to the collection and use of information in accordance with this policy.

When you fill in the appointment request form, we collect the information you give us: your name, email address, phone number and the reason for your request.

The reason for your request may include information about your health if you choose to share it. Only include what helps us prepare your visit.

If you email or call us, we keep the information you give us in order to reply.

We use this information to answer your request, confirm an appointment time and prepare your visit.

We do not sell your information and we do not use it for advertising.

We collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are small files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We may employ third party companies to facilitate our website, for example for hosting and form processing (Netlify), and to display the map on our home, About and Contact pages (Google Maps, which may set its own cookies). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Some of these providers may store data outside Québec.

We keep appointment requests only for as long as needed to handle them. Information that becomes part of your patient file is kept according to the rules that apply to dental records.

You may ask to see the personal information we hold about you, ask for it to be corrected, or withdraw your consent to its use, by contacting the person in charge of the protection of personal information whose details are below.

If you believe your rights have not been respected, you may also contact the Commission d’accès à l’information du Québec.

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Our website does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

We will disclose your personal information where required to do so by law or subpoena.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us by email at info@cdvmontreal.ca or by phone at 514-843-4895.